Privacy policy

Last Updated: August 20, 2026

Tuchehome ("we," "us," or "our") operates www.tuchehome.com.

This Privacy Policy explains what personal information we collect, how we use and share it, and the privacy rights available to you.

1. Who We Are

Tuchehome is an online retail store offering women's fashion, dresses, and apparel.

2. Information We Collect

We may collect information you provide directly to us, including:

  • Name;
  • Email address;
  • Phone number;
  • Billing and shipping address;
  • Order and purchase details; and
  • Customer support communications.

We may also automatically collect certain information when you use our website, including:

  • IP address;
  • Browser and device information;
  • Pages and products viewed;
  • Referring website;
  • Cookie information; and
  • Similar website usage or tracking information.

Payment information is processed through Shopify and its payment partners. Tuchehome does not store complete credit card or debit card numbers.

3. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;
  • Provide customer support;
  • Communicate with you about purchases and orders;
  • Improve our website and services;
  • Prevent fraud and unauthorized activity;
  • Analyze website usage;
  • Measure advertising performance; and
  • Conduct marketing and advertising activities.

Where required by applicable law, including laws applicable to users in the EEA or UK, we process personal information based on an appropriate legal basis, such as contract performance, legitimate interests, consent, or legal obligations.

4. How We Share Information

We do not sell personal information for money.

We may share information with service providers that help us operate our business, including:

  • Shopify;
  • Payment processors;
  • Shipping and fulfillment partners;
  • Fraud prevention providers;
  • Analytics providers; and
  • Advertising and marketing platforms, including Google and Pinterest.

Depending on applicable law, sharing personal information with advertising partners may legally constitute a "sale" or "share" even when no money is exchanged.

Service providers are expected to use personal information only for appropriate business purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Operate and maintain our website;
  • Remember preferences;
  • Support shopping cart and checkout functions;
  • Understand website usage; and
  • Measure advertising and marketing performance.

Our website may use tracking technologies provided by services such as Google and Pinterest.

You can manage or disable cookies through your browser settings.

Disabling certain cookies may affect shopping cart, checkout, or other website functionality.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information;
  • Correct inaccurate personal information;
  • Request deletion of personal information;
  • Request restriction of certain processing;
  • Opt out of certain marketing communications; and
  • Opt out of certain "sale" or "sharing" of personal information for advertising purposes.

To exercise applicable privacy rights, contact hello@tuchehome.com.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Where applicable, EEA and UK users may also have the right to lodge a complaint with their local data protection authority.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

We use reasonable safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

8. International Data Transfers

If you access our website from outside the United States, your personal information may be transferred to and processed in the United States or other locations where our service providers operate.

Data protection laws in those locations may differ from the laws in your country.

9. Children's Privacy

Our website is not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us, please contact hello@tuchehome.com so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will post the updated policy on this page and revise the Last Updated date.

Contact Information

Tuchehome
Website: www.tuchehome.com
Email: hello@tuchehome.com
Phone: +1 (773) 266-1437
Address: 855 Louisiana Ave, Brooklyn, NY 11239, United States
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.